No mercy for patients Please consider my this matter as complain. I'm ordering medicines from your well known company since last about 3 years which gives discount on medicines without taking care of patients. Before january 22nd 2019 I had received all medicines without any difficulty from your company. Regarding last order placed on 22nd january'19 by me I would like to narrate your company that your delivery person informed me the rule that before payment of medicines I can not check medicines inside the packing box. I was shocked because this rule of your company was not said by any of your delivery staffs since last 3 years. Then I had to check by calling [protected]. First I had talked with a person name mr. Nitin (he told me his name by asking), as he had no more information when this new rule came into effect. With request he transferred running call to executive a lady who said that this new rule applied from last year in the october'18. If so then I had received heart medicines in last week of december'18 and first week of january'19. While taking delivery I had checked the medicine packing by opening and then I paid payment by debit card. This time your delivery person took away medicines as I refused to pay without checking the medicines. It meant that your company does not trust patients And with no mercy keeping away your patients from medicines. With this attitude patients are bound to suffer by loosing regular dose of ordered medicines. By giving 20% discount on medicines Your company is harming the patients by taking back all medicines. With this new rule that first pay and check medicines. For your information I have not received any messages regarding this new rule along with other messages sent by your company as usual regarding delivery and payment. By taking back all medicines by your delivery person. Please tell me who is responsible for my missing regular dose for further moe days till I get discounted price medicine.