Re: Order # 35685****. Order was placed on 07/03 for event 07/10. Placed order for 07/11 also. The ticket for 07/10 arrived immediate. Ticket Order info for 356855** (**/10) never arrived. Called Customer service on 07/09 told to check other places such as ticket master etc. Charged $19+ Please check with seller - in meantime I will file fraud claim with Credit Card. Was able to get ticket for 07/10 from another source. User's recommendation: Vivid Seats is NOT your friend. Their Customer service is non-existent. Long wait and unfriendly. If you are looking for a ticket.