28 Aug, 2021 → by ClaimboUser215706
unauthorized google play charges

1

august 11 2021 i had 412 individul charges of 5 dollars made from google play i had just received my money on bankof america edd card few days prior after waiting literetly months.I went to atm to withdrawl money for daughter school clothes etc and my receipt read 790 dollars when just a few hours prior i checked balane on app and had close to 3000.i began to cry not knowing what could of happened, not able to see all the charges on app i pulled up account on computer while calling bofa and we counted 412 charges of the 5 from google play. i put in a claim with google since your not able to speak to a live person all had to be done online, so how am i to ask for a refund for the charges when they want email address of where the charges happened, i never made the charges dont have googlr play account, but tried my very hardest to explain.well today i recived email from google that they are noy refunding any of the mneyas they sae no fraud .this is theft im being bullied by a multi milllion dollar company who knows where these charges were made and refuse to help us, i believe google is behind all these charges benefiting from us i agree to a lawsuit we cant let them get away with this .im depressed and disgusted how they allowed this, im hoping bank pays for the charges or im not able to pay my rent, shame on you google,
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