To Whom It May Concern, Firstly, I would like to know who "WLY Complete Savings"are? Secondly, why £15 has been taken out of my account by them? Thirdly, how long has this amount been taken out of my account? And finally, when and how did I supposedly sign up for a membership I've never heard of??? I will be calling my bank in the morning as this is fraudulent!! I can only see so far 2 payments on my online banking (attached); nevertheless, my bank will be able to verify whether there are any historical payments taken. How can money be taken out of my account each month without a direct debit??!! I HAVEN'T SIGNED UP TO ANYTHING! I only noticed as the payment taken out has left me in an unarranged overdraft, which I'll be charged for if I do not clear it!!! I have nothing in my account to clear this unarranged overdraft!!! Having Googled "WLY Complete Savings" to my dismay I am not the only person they've done this to and it is clearly business as usual for them to STEAL people's money!! I expect to be FULLY reimbursed for every pound stolen from me!!