10 Apr, 2019 → by ClaimboUser562396
unauthorised credit card charges – unethical deceptive advertising
1
I was duped by this company offering a free sample of Argan Oil & all I had to pay was the postage ( which was excessive; actually twice the price that I paid sending two orders back to Australia). I immediately got another email saying I had also signed up for a skin cream as well. After two weeks the samples arrived. Then a week later they took $340 NZ from my credit card. I phoned to complain & they justified the theft by stating I had agreed to the terms on the online advert ( which I haven't been able to find online since). They agreed to cancel my subscription. Before I could return the snake oil & gloop they took another $350 & delivered another order . I then returned all of the product they had delivered to me( untouched) & they agreed to refund me. Today they emailed me to say they would only be refunding $200NZ despite taking over $700 NZ from my credit card. Obviously I have cancelled my credit card & will be avoiding trial offers from now on. The dubious down right dishonest business methods of this company speaks volumes for the lack of integrity of the products in the first place. How do these people sleep at night ? Shame !!