28 Jul, 2019 → by ClaimboUser379208
Unacceptable treatment
While shopping at your store in Ft Collins CO i was met with the worst customer service. There were 3 employees sitting behind the counter scrolling through their phones and gossiping about their personal lives. The store was full of customers and completely wrecked, unable to tell which sale items belonged to which sign haphazardly hung near them. I asked for a price check and was greeted with a sigh. I mentioned the signs were confusing and was told that everything is 25% off its not that difficult. I said no thank you to the item and as i turned around the employee literally said i was waste of her time. By far the worst customer service and although your company is closing it should be known that the employees are taking advantage of the closing and being paid for work and service not provided. I should also state i am not the only one that was frustrated as other customers were muttering there displeasure with the service as well. It even appeared there was one or two people in the back, unsure if they were working or taking advantage of your company as well. Your company has been amazing in the past and its shameful that these employees are leaving a bitter memory of your company once was. With service like these individuals its no wonder you're closing your doors.