I have been frustrated for many weeks by trying to close my Barclays account. During my attempts they have locked me out of online banking. My card was cancelled. I called them by phone and got a good run around. I wrote a letter to them, head office. I stated my request. They then sent a letter for some reason to my old address that's not valid ( the house has been sold) I told the bank. If I can not use a letter, or phone, or internet to close my account what is left? My experience with this bank has been just horrible, I went to the branch in Haywards Heath to set up internet banking, it took 3 visits to finally do that, no one there seemed to know how it works. I paid for a flight ticket with my barclays card, later they cancelled the payment! They caused much stress and hassle, now it just continues. I did ask for the account balance to be paid into a UK account, (my sister) is that too complicated for them.