It may be 2019 now but we still remember all the money we spent. Innova is still in business! Lists a Phillip Ryan as president of the company. Phone numbers are: [protected]; and [protected]. The first one comes up as a Tempe, AZ phone number. It rings and someone picks up and then they hang up. The other is a voice mail. My 55 years are not up. I spent a few thousand with Ultrex, for my own home cooking, friends and family. Doesn't the bottom of this pot look tasty. I have their toaster which amazingly still works, their tea pot which is still in great shape, their blender which I hardly ever used and the motor has a burned out smell, knifes, cutting boards, trivets, cleaners and scrubbers, and a ton more. The non stick does not hold up as claimed. I want my money back! Innova has two locations the Davenport, IA and Seoul Korea. Do let up on getting your money back. I am tired of the promise pitchmen who fall short and HSN's attitude of putting their head in the sand. They make enough money too and could of offered 1/2 back! They are 1/2 responsible. Innova and HSN should be ashamed.