14 May, 2018 → by ClaimboUser409597
TV not working and not picked up
1
Purchased a 50 inch TV 3 yrs ago - it stopped working 8 days ago. I reported it since I purchased a 5 yr premium plan from HHGregg. Reported and they said they do not come to house. I do not have a car and am ill most of time - It has been 8 days and noone has showed up to pick up tv to be repaired. They need to send someone to fix this TV or advise me why they can not. We have NO tv now for 8 days - at the very least I need a loaner TV delivered - I have sent support tickets with NO response. How do I get this TV repaired? We paid for the highest amount of protection and are not doing anything