13 Mar, 2020 → by ClaimboUser969741
Trying to cancel trip due to COVID 19
1
Call centre rep (Andrea from Barrie) refused to honour cancellation policy. Unprecedented situations call for unprecedented actions. All I'm asking for a credit. They are refusing! We have a trip to Cuba booked for March 14. Prime Minister plus federal public health says no international travel. I'm a severe asthmatic and don't want to be stuck in third world country if borders close. I spoke to Ellen and asked for cancellation but haven't received receipt.