I had been having trouble with the system working right. They came out a few times. On the last time the guy fixed something and left. The next day I went to my garage and the door sensor was saying its not ready to arm. Called them back and they said it must be a bad sensor so they wanted to charge me to come out. I told him there was a guy here yesterday and he must have done something. Would not listen so I hung up. Couple hours later another alarm company showed up at my door. Told that guy what had happened. He offered right away to take a look. He opened the panel and there was a wire hanging out. He hooked it up and said to see if that was good. It was. Signed up with them right there and they installed cameras. Now I got a letter from counterfarce (their new name) saying they want 250 dollars for the rest of my contract. Try to rip me for crap work and want money?? I think not... Stay away from this company......