Due to Covid issues I recently had to make changes to a hotel reservation on Expedia.com. Accidently I began erasing the wrong reservation and cancelled the trip protection portion. I called and talked with a representative but was told they could not reinstate the protection or offer a refund for the protection even though the protection was not due to be put in place for several month. This means I am paying for a future service that will not be delivered. It makes no sense...why would such a choice exist on their website? I t is an out-right theft of payment as Expedia does not care about their customers - only their cash. I now seriously doubt the trip protection is worth anything but only a scheme to collect more money from their users. I suggest people do not use their services.