7 Jul, 2021 → by ClaimboUser116354
Travelodge by Wyndham in Odessa

1

My reservation was made through Priceline, when we got to the hotel, we asked if we could use a different card. We were told yes, and presented with a lower price. Both cards were charged, and when it was discovered we asked for a refund, and of course we wanted the lower price. The hotel admitted they made a mistake but refused to correct it, blaming Priceline. Priceline made sure they refund was issued, but we were presented and charged a lower price, and that became our problem. Just feeling a little ill about it, because the only way we knew it was cheaper is because the messed up. User's recommendation: Please becareful!
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Wyndham Hotels And Resorts you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.