Hi I am currently in Paulo travels bus no. GJ 14 Z 7877 and todays date is 8 March 2020. The bus driver and staff is too rude. They said like Jo karna hai Karli jisse complain karna hai Karo so I am putting this complain to full fill his wish. I am travelling with female relative of mine. She has problem to go pee ( toilet ) after atlest 4 hrs. So I saw in map that the toll naka of Mumbai Pune is coming so I requested driver can he stop there for while so he stopped bus but not on restaurant or dhaba in jungle and her to step down and go. So we refused but not did anything. And came back on seat. It's been 5 hrs we are travelling we got bus at 6 now the time is 11.36 still he has not stopped bus to toilet or food there are aged people too travelling with us they are also suffering and driver's behavior is toooooooooooo rude. I am hoping u will help me and others My PNR NO . is [protected].