Good evening I bought this property in November after doing home inspections and contract the travelers home insurance 4 months a go, this month my water heater had problems and I contacted Travelers and Mrs Ava said that I should look for a authorized plumber and they diagnosed the problem and the plumber coming in my house and diagnosed the problem and send a diagnostic and pictures, and the Travelers declaim my claim number IMM3772 Date of Loss 3/6/21 saying my water heater was old and rusty, this is lie and I have the invoice and photos that prove. this company has record of complains for refusing claims and I would ask for a help.I will send you pictures, videos and invoice Phone of Travelers [protected] Manager Robert and Ava