22 Aug, 2021 → by ClaimboUser45922
Travel trailer – grey wolf 23dbh

1

In October 2019, at the end of the season, we purchased the 2019 Grey Wolf 23DBH. Upon opening the trailer in the spring of 2021, there was evident water damage to the wall in the bedroom area. Every season since owning the trailer, we check our seals and roof. When noticing this damage in the spring of 2021, the year warranty is now no longer valid. We took the trailer to an RV dealer in July 2021, in which he removed and had to reset both front corner moldings as they were not set correctly and he had to remove and replace all screws in the rear comer moldings at the roof and the side rail moldings. We were told by this repair dealer that there were not enough screws I place, that there were screws every third hole. There was no weatherstripping evident as well. With the amount of money we spent to purchase this RV and now having to spend 1, 027.00 to complete these repairs which I feel would not be needed if the construction was done appropriately, has really upset me and has left a very poor opinion of your company. I now have a travel trailer that has water damage to the interior wall due to your poor construction policies. I am out over 1000.00 dollars fixing errors that should have never occurred had this trailer been constructed as it should have been 2 years ago! I am very upset and disheartened that your company produces a less then stellar product, causing its customers to spend money on costly repairs that should never have happened. At this time I will never look to purchase another Forrest River product nor encourage others to do so. MIchelle Trudeau
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Forest River you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.