I spent 2 hours today on the phone with customer reps and supervisors. I wanted to know if Century Link services an area I am moving my business to at the end of the month(April). I asked if I could keep the 2 business numbers I have had for years. The answer to the first question was a quick "yes". The answer to the second question was "I don't know". The first rep directed me to write an email giving my request to move and keep lines/phone numbers as well as the address I am going to and the address I am leaving along with other information. The email address I was given by rep Nick was [protected]@centurylink.com. I repeated it back to the rep twice. I composed and sent the email and it bounced back saying "no such email address". I tried again and same result. I called back and got another rep who told me that of course I could keep my numbers with the move. I then asked to schedule the move and was put on hold. The rep Jordan came back and said that his system was running slow and he was going to give me to his supervisor Joe. Joe said that he would help schedule an appointment for installation. Joe put me on hold several times and then came on and said that I was going to have to send an email after all. I have been a loyal customer of Century Link for years and this is the worst customer service I HAVE EVER HAD any company.