Bought Umbrella $12. First time opened it is defective. Lifetime warranty! Send back umbrella and to cover their cost of shipping, send them $5.00 my cost of shipping another $5-6. So my cost for the umbrella is now $23 for a $12 umbrella I never used and it’s Totes fault. I haven’t even taken the tags off yet! If you get a bad one you’ll end up paying double to use their lifetime warranty! How about they cover their own mistakes and defects instead of passing it on the customer. I’m tired of businesses screwing me! Totes got on my last good nerve. Jim at u***@outlook.com