1 Jan, 2018 → by ClaimboUser698823
Took Cell phone money without my notification
*SOLVED

4

I was browsing on the internet when I answered a questionare. When I went to receive the answer a page poped up that told me to enter my cell phone number, I did so, A text was sent to my phone later saying to enter the code in for the answer. I did so also. I got the answer and never thought anything about. The next day when I went to use my cell phone money was takin from my account and a text was on my cell, saying, Flycell tried to bill me 19.99 but was unable to confirm, I did not reply. I was upset and called flycell to ask them how they got my permission to take my money. I was told by typing the code in that flycell gave me back into the computer was giving them an ok to take my money from me. There was never anything stated about subscrbing or paying a monthly bill or anything about the word or company Flycell. I did not find out that they would bill or who or what this business was until they had already taken my money. It took four tries before I could even get the phone call to bring me to anyone it would just hang up, and when I finally did speak to someone I could not hardly understand the man, he was rude, would not tell me if I was even unsubscribed if money would or would not continue to by taken from me, refused to let me speak to a manager or someone else would make it more clear, then hung up on me. I called back and got a women who said I would not get a refund and was not able to use their services unless I keep my name subscribed. I unsubscribed my name meanwhile I did not get a refund and can not use their services even though they took my twenty dollars. I know 20$ is not alot but it is the point that this business is a fraud, and should have to state that they take money and give you nothing for it before they take it. some one should do something about this, it cant be legal is it?
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Flycell you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.