1 Jan, 2018 → by ClaimboUser929163
took $2,100 and no order
3
DO NOT ORDER FROM CYMAX UNLESS YOU WANT YOUR MONEY STOLEN AND TO BE LIED TO FOR MONTHS!!! They are totally incompetent and disorganized with NO customer service at all. I ordered a $2, 100 couch on December 13, 2010. They took my money, showed the order was in progress (4-6 weeks) but at the end of that time when I contacted them, they ignored me and sent an e-mail that the couch had been shipped. I waited and nothing happened. I tried to contact them and again was ignored. After 8 weeks I got a hold of someone on the phone and they related that the order had never been placed. I was told a manager would call and they never did. It's been 11 weeks that they have had my money and "my account" info says still that the couch has been shipped. How many months can they keep your money before it becomes grand theft??