I ordered 3 necklaces- 1) One Necklace Material is 14k White Gold, Length: 16" Price: $219.95 2) Second one is Vermeil Carrie Name Necklace, Adjustable Chain Length: 16''- 18'' Price: $59.95 3) Third one is for a friend Vermeil Carrie Name Necklace, Adjustable Chain Length: 16''- 18'' Price: $69.96. ALSO I BOUGHT WARRENTY FOR 2 YEARS. All 3 necklace chains are very thin and cheap quality, especially 2 of the chairs won't last you can tell by looking at it. I sent pictures to you, and would appreciate a response about the situation. There are no phone number that's available to talk to you directly, would you please respond. User's recommendation: DONT PURCHASE BECAUSE THERE IS NO PHONE NUMBER FOR CUSTOMER SERVICE.