We bought 4 laser printer cartridges from Toner4Less, one malfunctioned and they refused to replace it. It was a clear case of product replacement, but they simply wouldn't budge. We strongly recommend that you think twice before buying any of their products. Toner4Less might be competitive on the price, but if they have a 25% failure rate and an abhorrent customer service, you'll end up paying more for less. Don't buy from Toner4Less. Don't support crooked online shopping sites like Toner4Less. Boycott online companies who take your money and don't deliver. Toner4Less should have the right to trade.