Three years ago i complained about Zips Car Wash on Walnut St, Rogers Ar 72756 not having a working tire shine . This has never been been corrected although its part of what i pay monthly for. The wash is poorly managed, always seems to have problems and for the past month only one of the multiple super vacs are working. I complained last week to the manager and told him it was frustrating to have to walk and check every vacuum only to find one working, He advised e was spending his time working on the equipment inside the wash and is last concern was the free vacuums. I told him they were not free and part of the monthly contract i maintain with Zips. Also told him its been four years since the tire shine has worked although i have put in numerous complaints. Trash can are always full and spilling over. If i can i go to the Zips on Prairie Grove, Rogers and always find the wash being managed professionally and never having problems with their equipment, This is the third complaint to corporates in the past four years and nothing has ever been done