Hi I'm very disappointed in truworths, i bought a dress not knowing it was damaged and through the slip away and the price tag was still on the garment and it was in its orginal packaging, i explained to the manager at the store in Canal Walk but yet she still refused to exchange it, I don't think it's fair & truworths should really change it's exchange policy otherwise they will be losing lots of customers and money cause if you go to Mr Price or Woolworths they gladly exchange or give you a refund or gift card for your garment without a till slip or receipt. What's the saddest part is that I paid R750 for the dress.