Dear Sir, Ref. KMKRNT I have purchased 4 Air tickets (Jeddah -Abu Dhabi- Kozhikode Kozhikode-Abu Dhabi Jeddah, as below details. Unfortunately, we could not travel due to cancellation of flights for Covid-19 Pandemic. As expected we cannot travel even this year also, so we have no way except to refund the ticket amount. Refer to the above matter I have contracted Airline Office and was advised to contact the travelling agent, but the travelling agent says they did not get the refund amount of our ticket. Again, I contacted the airline office and was informed me on mid of July will be refund my the ticket amount, but until today no information received regarding this matter. So you kindly request you to do the needful to refund my ticket amounts and let me know further details.