I am complaining about 3 issues i'm having with vw. 1st my level is 49 an according to the green bar once I reach 82, 981, 447 listed below my level I should be at level 50 my currently coin total is 85, 842607. My 2nd issue is when I play sea of riches game I always receive three or four champagne charms and this charm does not pay out any coin, however, I'm receiving this particular charm through out 8 to 16 hours of play. My last issue is that i'm an elite player and I only receive 20 to 40 thousand coin each day when I first check in on vw. I have call the customer service office in Seattle, Wa and according to your representatives ( Adam & Jennifer) i just need to deal with it or not play. What i'm asking for is fairness its appears that someone has place me in some type of section because I have call the customer service office on more than two occassions.