21 Aug, 2020 → by ClaimboUser840974
This is the second time in 27 years of being a customer with American family. And, did their best to deny the claim.
1
There was a hail storm with strong wind. I made a claim to get a new roof. They offered to pay $769.00. I would not recommend this company to anyone. In fact run away as fast as you can. I lived in this house over 27 years. And, have paid insurance premiums to them once a month over those years. And, they were no help at all. They are a grifter company., And, completely shady! Run away as fast as you can. They are not a good insurance company to use. User's recommendation: Run away from them. They are completely shady. And, do their best to pay out as little as possible.