This online penny auction company is nothing short of a legalized crook. They definitely need more oversight. For example, in the middle of bidding on bid vouchers, I purchased more bids from their online store. During this transaction, unbeknowst to me, I had received an email offering me a personal price for the same package of 100 bids I had just purchased. I paid $60 for those 100 bids, the personal price offered me in the email was $33.60, a difference of $26.40. In short time, I bought another pack of 100 bids for $60 but had an email offering me a personal price of $36.60, a difference of $23.40. So I emailed quibids asking them for a refund of $49.80 ($26.40 + $23.40) since it is the difference in the price they offered me by email. They conveniently tell me they can't do this because the types of bids they offered me this special price for are different than the ones I purchased at full retail value. The difference between the two bids is that the ones offered in the email are voucher bids are NOT refundable. Now understand the reason you get these special BUY NOW offer emails is because you have already spent bids trying to win these auctions. So even though REAL bids as opposed to VOUCHER bids were used to try and win the auction of 100 VOUCHER bids, I can't have a partial refund (per their own offer) for the 100 bids I bought because they are different types of bids. I then complained that in their bid purchase store, this buy now VOUCHER bids option was not available to me, just the REAL voucher bids option at full retail value. The reality is the two packages of 100 bids are spent, so I won't be asking for a refund of them because they were REAL bids versus VOUCHER bids. The point is that if I had known I was being offered the ability to purchase a package of 100 VOUCHER bids at a discounted rate from the 100 REAL bids I purchased, I would have bought them. The fact that this company refuses to credit me the difference for their own offer is assinine. Bottom line, these people are crooks. I have closed my account and will NEVER do business with them again. BEWARE!!!