23 Mar, 2010 → by ClaimboUser195103
This company was not clear about a magazine subscription by phone.
I was called one evening by "Magazine Solutions," a subscription sales company. I had recently sent in a renewal for a magazine to the magazine company. I did not realize that they send my name, phone number, and other information to this other company. I mistakenly thought I was dealing with the magazine. I renewed my subscription for what I thought was one year. I then got a confirmation letter in the mail for a multi-year subscription! I called the number listed on the letter and was given another number. I called that one and told them I wanted to cancel my subscription. The person said I couldn't cancel, and they have a recording of me saying I wanted the subscription. I am pissed!!