I've seen all the reviews but I have never had the issues that you guys are listing? I usually pick up the stuff or have it delivered to my shop. I've always been pretty happy with what I've gotten. Sure, it cant all be ultra stuff but thats the nature of the business. I've always gotten a couple nice pieces to make the shipment worth while. And to be honest, right now in this area there isn't anyone bringing in nearly as good quality. When I want to pick out the really nice stuff I just go in and pick it out myself. Staff is cool, seem a bit overworked but besides that they're helpful. Its really entertaining to watch them guess what things are coming out of the bag. Specials on fridays usually on inverts are pretty great too