Up until today I bought all of my gasoline, cigarettes, energy drink, and routinely bought many other things multiple times daily. Running my own company and fueling up our vehicles constantly provided you alot of revenue and it also provided you additional revenue because my workers would often do their own purchases in your stores when I sent them for gasoline there also. Effective immediately I have changed our policy, and will be sending out notification to all of my drivers that they are forbidden to purchase fuel for my vehicles at your locations going forward. Reason being I'm fed up with your stations (particularly the one at 70th and Scottsdale Road in Scottsdale Arizona) claiming they do not have any change to provide customers. A woman two in front of me was just shorted 94 cents in change on a $1.06 purchase. You effectively doubled her price. You then proceeded to short me 40 cents on what would have been an $18.60 purchase. Newsflash you are the one in business selling products to consumers... It's your responsiblity the ensure you have change to provide them every bit as much as it is mine to provide my customers with change. No other store out here has this problem. Your solution to the changes shortage is literally rob your customers. I'll tell you what is REALLY going on here. Your employees at this location are shorting every customer who pays cash because that average let's say 48 cents per transaction they are keeping from every single customer makes their drawer "heavy" and so the end of the shift when they are $200 over where it should be they put it in their pocket. I would bet anything that particular cashiers register doesn't come out to be one red cent over where it should be at the end of her shift. This has been ongoing for well over a year now and you still haven't figured out how to have change? Come on. Nobody else seems Ill prepared like you are. You have no system to protect the money your cashiers and you are frankly stealing from your customers, no system in place to ensure every penny customers are shorted goes to a worth charity like others did. Nope instead you have incentivized your employees to steal from them instead. As such I promise you have lost a customer for life, and i guarantee you that for every person who takes the time to call or email about this to also let you know they will no longer provide you their business, there are 30 more that simply never come back without saying so much as a word. I will go out of my way if I need to in order to find any other station that is not owned by you. You have had 15 months to figure it out. Every other company has, and still here we are with you thinking the customer should just let you keep their change. The Circle K Tax so to speak, rather than eat the loss yourself or provide them a voucher for the amount you are unable to provide them in coins. 90 cents a day, 6 days a week that's $4.50 times 8 trucks I have going... That comes out to $36.00 every week potentially. Not anymore. You are thieves and take zero responsibility for your inability to provide your customers their change when other companies have had this stuff figured out for the last 9 months otherwise. If you are really so inept at the level of upper management I'll make it simple. Don't accept cash at all or round the purchase down In the consumers favor. No excuse for someone to pay double the price of an item like happened to the lady a couple spots before me. I'm tempted to go in there pay for something with 10 dollars in dimes and the have some of my workers go In and buy items with cash and catch your employees downright lying about not having change to provide in order for their register to keep getting "heavier". You have built of culture of dishonesty, and have no corporate accountability. Ex Customer, Matt