They sent me a wrong item twice

/ 1 reviews

1 Jun, 2021 → by averagS

I am a dedicated client of this shop for 3 years. I ordered with them clothing, gifts, and some items for my kids. All my experience was always good except for the last time. Last month, I ordered two toys for my son and daughter. I received a Mickey Mouse, and asked them to resend the parcel with MY order. Second delivery was again Mickey Mouse, and I could not laugh even more. I contacted them again, and they were really into apologizing mode, you know. I was not angry since I love this shop. Thirdly, when I got my parcel, there were two toys plus a certificate to get 3 items for free. It was a nice gesture, and I do really appreciate it. To all the people who write bad reviews, please be kind, mistakes happen.

Online Shopping 2 Comments

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Comments

Due to a website error, I paid twice for one thing, sent an email to support, but they just sent me the same item twice. And it, by the way, was of very poor quality.

al chem | June 17, 2021 | Reply

0 likes

I may be wrong, but it seems to me that these are cheap clothes from China. It is very different from the picture.

Kiva | July 20, 2021 | Reply

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