18 May, 2020 → by ClaimboUser347029
They refuse to transfer my domain

1

Update by user Jun 17, 2020 Nearly a month later and I still do not have control of my domain. iPage continues to hold my domain name hostage. Original review posted by user May 18, 2020 iPage was my host. Emails from my account were blocked because the main server was blacklisted for hosting spam accounts. I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain. I received the transfer codes 3 times, which I forwarded to HostGator. iPage refused to release my domain each time. During my last attempt to find a competent agent at iPage I was told that I would not be able to transfer my domain for 39 days!!!! My renewal with iPage is coming up. I'm pretty sure they are hoping to milk me of another year of service. User's recommendation: Do not use this service unless you are extremely knowledgeable, and are willing to pay more for premier services. The discount items they offer are inadequate, and the company can only be contacted by live chat.
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