25 Oct, 2013 → by ClaimboUser320716
They never shipped my products, but charged my credit card anyway
I placed an order for about $270 from NelaSportswear. They immediately charged my credit card, but I never received the item. I demanded a full refund which they said they would only give me if I returned the item. But I never received the item. They claim it was shipped, but had no tracking information that they could provide to me. Additionally, the English in some of the emails was so terrible it was almost unreadable. Ultimately, I had to dispute the charge on my credit card in order to get the refund. The company is a giant scam run out of China trying to steal money from American shoppers. While the items on the site may appear cute - they only charge your card for them, but do not ship them to you. Please beware.