I ordered something from them for the holiday, that is, I hoped that the package would arrive no later than a certain date. When I chatted with technical support, they told me that there was enough time and the goods would arrive on time or even earlier than planned. I, believing the guys, placed an order and immediately paid for everything. Almost at the same time, they sent me a message that the order was accepted, sent for picking and preparing for shipment. I calmed down. But I had to check the track number on the website, then I would have understood that the order would still not be in time for the scheduled date, but I hoped for the employees who let me down. As a result, I had to refuse my application and look for what I needed in my city. It’s good that the online store returned the full amount of money to me and did not ask unnecessary questions. I wrote them an email describing the claims. Let’s see how they react to the complaint.