I bought a new paper filter which they had to order. I was supposed to be here in a week but it took over two weeks. At the same time I bought three circular sun rings for my pool. I opened one and found it to be difficult to blow up. I think it had been in a warehouse too long and the plastic had adhered itself together. I decided to return the other two. I waited until my paper filter arrived to return the two sun rings. To my surprise they would not take them back since it had been more than 14 days. It was alright for them to lie to me about the time to get the paper filter but not for me to return the sun rings which I do believe were defective. Don't buy anything from Leslie that you even think you might have to take back. They will not honor it. As a result they have lost a long time good customer. I have an inground gunite pool 20x40.