21 Feb, 2013 → by ClaimboUser180249
They don’t do what they said they will do
Update by user Mar 24, 2013 BTW - the best/only way to get any kind of response from these people is by going to the facebook page for canaflora. Read the other comments before you do, though, and you will see what the problem is. Update by user Mar 24, 2013 They eventually did refund the money, but not until I raised ***. I would still tell everyone to avoid this florist!!! Update by user Feb 21, 2013 The funny part is their email address is wecare@***.ca and on their web page it says "OUR FLORAL PRODUCTION FACILITIES LOCATED IN SASKATCHEWAN, SK FROM WHERE WE DELIVER FLOWERS TO ALL RECIPIENTS IN SASKATCHEWAN, SK REGION (SASCATOON, REGINA ETC)" Apparently they LIE!!!! Original review posted by user Feb 21, 2013 I tried to order flowers for my grandson and his mom after her dad passed away. They live in a small town in Saskatchewan, Canada, so it's VERY difficult to find someone to deliver flowers there. I finally found Prairie Florist (https://www.prairieflorist.ca/), and since they are based out of Saskatchewan, I thought - great, they can deliver. I even spoke with one of their Customer Service Agents, who assured me that there would be "no problem" delivering (after I gave her the postal code). Well, apparently that postal code is "out of their delivery area", or so they told me 2 days later. I'm not sure if it's actually "out of their area" or the fact that it was snowing (in Canada in the winter - imagine that) that stopped them from delivering, but either way, we got a call late in the evening on the day the flowers were to be delivered that they had cancelled the order. So much for asking ahead of time......now let's see if they reimburse the cost....they had better.....