12 Aug, 2021 → by ClaimboUser999938
They do not stand behind their products like they used to

1

I bought a Craftsman riding mower 4 years ago. The frame broke and the technician could not fix it as there was no kit for that particular mower. He told me that it was covered under the parts exception warranty and that they would replace the tractor for me. That was back in May. I still do not have a replacement. I have been fighting with them ever since. DO NOT BUY ANYTHING FROM SEARS User's recommendation: DO NOT BUY ANYTHING FROM SEARS!!!
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