Update by user Feb 17, 2021 NO CHANGES Original review posted by user Feb 16, 2021 I contacted them first due to the additional email where it showed that I was not receiving one free as they advertised and they ignore all the emails. They refused to even reply. After receiving it having the item for less than 30 days I requested to return for a full refund and requested the return shipping label. Again many emails ignored finally agreeing to take the item back and give me a full refund I ended up paying for the return shipping, and they never refunded my money. User's recommendation: do not trust a company that does not return emails, know that your credit card company will not give you a credit as according to them there is no proof that the post office did not lose the package.