I was looking to place an order for baseball tickets, the website glitched and I was being thanked for my order I didnt place an order. Then I refreshed and I apparently placed another order! I called and they said there was nothing they could do after they put me on hold to speak to manager for 35 minutes. She told me that because it had been 1/2 hour, it was processed! I was on hold that whole time! I called credit card company to report fraud charges. User's recommendation: Do not order through Seat Geek.