This is Art from the 551 Madison Office, Manhattan, New York. I am a member of Hair Club For Men for over thirty years. For three decades, I felt the pleasure of always looking younger and feeling more confident in the fast lane Manhattan life that I have. You never have enough confidence in that League, HCM made all the difference. The service is great thanks to concentrating on the stylists that fit/suite you best. I was lucky to have Cheesie and Ann over the decades and still enjoy their update styles and good friendship. Ann is like a mother hen (big sister) that can not only have your hair looking great but also being capable of solving any of the problems you, as a life long friend, decide to share with her, all in the 30 - 45 minute appointment on a Saturday Afternoon. The General Manager of floor five and six - Susan - is a "saint." Her oversight and friendship through the years has been a great aid to me and to many others. Long Life HCM at 551 Madison. Blessings, Art