1 Aug, 2021 → by ClaimboUser659058
They changed my flight schedule
on my original booking,I had 1 hour and 30mins.lay over in hongkong then they changed it into 0nly 30mins.lay over which is not enough to change plane or would not likely to catch up that plane bound ro manila as we will be taking our flight with air new zealand from auckland.having that changes which they caused,I applied for refund however they refused andtold me that My booking is not eligible for such.They told me to find other flight schedule which they should be the one doing it.