The worst customer service ever. Because there is no customer service. They are only able to offer a 'run-around' waste of time, money, and energy. Stay away.

/ 29 reviews

6 Aug, 2021 → by ClaimboUser745222

The worst customer service ever. Because there is no customer service. They are only able to offer a ‘run-around’ waste of time, money, and energy. Stay away.

They are disingenuous. They offer you one plan, then when you receive your first bill, they bill you for something entirely different. Trying to get a hold of someone is nearly impossible, and when you finally connect, they say they cannot help you. It is a zero-sum outcome. Horrible, awful, waste of time. User's recommendation: Stay away, stay far away.

Telecommunications

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Freedom Mobile - Other Reviews

》 Need to reactivate phone

》 UNABLE TO PURCHASE ONLINE PHONE>>FREEDOM SYSTEM DOESNT ACCEPT PAYMENT MORE THAN 1000$ and YES YOU ARE SELLING IPHONE ?

》 Data roaming

》 Need to pay for phone

》 Increase in bills even though I have a 3-yr contract which expires on Feb 15/22.

》 Missguided service

》 Not given a new sim card with a new phone.

》 Loss of data, unethical sales person, unhelpful customer service supervisor

》 Update payment method

》 Freedom ported my number to another customer’s account

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