So i had an eye examine for contacts i february 2021. I have not worn contacts for about 15 years because i hated to have to wear reading glasses with them. I explained this on the phone when i made the appt because its more expensive a contact appt then a glasses appt. she assured me no worries we have contacts for you that are multi focal no reading glasses. I went for my exam Dr was very nice although i waited an hr over my appt. gave me a pair to try and take home. No good went back again gave me 2 different ones and still no good. Could not see up close to read. Called again for another appt and was told that they cant just keep seeing me . I would have to pay for a new appt. i explained about the contacts and whats going on. She said well maybe contacts arent for you. Ok maybe so but you charged me for a contact appt not an eyeglass appt . You should have credited the difference to me if you were not going to help me find the right contacts. I have been using pearle vision for 30 years and this is the first time i had such a problem. I would like this to be taken care of asap