1 Jan, 2018 → by ClaimboUser116182
The uncertain delivery of new Myvi and was not entitle for the RM 5000 scrapping voucher
*SOLVED

2

I am sorry that I have to make a complaint because I am in a very desperate situation. I by the name of Leong Wai Cheng I/C no. [protected] had made a booking of a Myvi at Kiam Fatt Motors in Jalan Kampar, Ipoh (Tel. [protected])on 24/10/09. At the same time, I also applied for the scrapping voucher of RM5000.00 for my old car whereby I had paid RM100 plus for the Puspakom and JPJ inorder to apply for the voucher. According to the car dealer, the scrapping voucher will only valid until 31/12/09 and by the time I received the voucher my new car will be registered before the expired date. I was informed by the car dealer that my scrapping voucher had arrived on 28/12/09 and the issue date of the voucher was on 22/12/09 but to my disappointment the new car is unavailable due to Perodua could not supply any new cars to them. According to the car dealer many customers with scrapping vouchers also facing the same problem but they can't do anything to help because Perodua keep on telling them they do not have any cars to supply them. According to my friend's husband who is working near the Perodua factory, he can see a lot of cars lying around the factory and I don't understand why Perodua is keeping all those cars for? I have called up Perodua toll free no. to find out what happen and the staffs told me that they will fulfil our requirements but when I asked whether the registration will be extended or not, they said they "Don't know". If Proton can extend the registration date for those customers having scrapping voucher before 31/12/09 until the new car arrived <WHY CAN'T PERODUA>. FINALLY WHO SHOULD BE BLAMED, THE GOVERNMENT DELAY IN ISSUING THE SCRAPPING VOUCHER OR PERODUA ? I feel that it is very unfair to us, customer and I sincerely hope your consumer association will look into the matter. Your prompt attention to the above is very much appreciated. Thanks and regards. WCLeong email address: [protected]@hotmail.com
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