9/15/21 Springfield, MA Boston RD store I ordered on app at 1:15 pm. I waited in the stall for 30 minutes. No food. Finally drove thru the line which took another 15 minutes. Received order which was cold by this time, Ordered slush... the girl at the window says there is no ice.. so unsure what I got. If they had no ice, they couldn't say that on the app. Waited 45 minutes for an order. If I wanted to spend my whole lunch hour in line waiting.. I wouldn't order on the app. That store is one of the worst places I have ever ordered from