Lately making contact with them on the phone has been difficult. Have to leave my number and then if I am not by the phone when they call back have to leave my number again. Maintenance is slow coming. waited a week only to have appointment rescheduled another week later and then they say nothing is wrong pool still leaks after I drain it like they say and refill it????? I would highly recommend buying a pool from some place else. turnwith==========havehave User's recommendation: Buy a pool from someplace other than master spa.