Great looking product line. Purchased 8 interior doors and 1 front door hardware set for a total of $900-1,000. Have you ever heard of the saying, "It's the Cadillac of the _______?" Well, Emtek is the Ford Pinto, ready to explode, and to make it worse, at above Cadillac prices. The design and durability of these sets (Arts & Craft door handle sets) are pathetic. The handles need to be maintained often (tightened) and the rectangle plate that covers the hole frequently needs to be realigned and tightened. They come loose at least 2 times a year, EACH DOOR. After 2 years I have removed everyone of these POS handles and offering them on Ebay at about 75% off. Oh, and the customer service line, well, if you are itching to have a stroke, simply give them a call and you will come unglued. Note: Make sure your Disability Insurance and Life Insurance premiums are current prior to calling. They are simply the worst company I have ever dealt with, and I'm no spring chicken (50). Their resolution, do nothing, absolutely nothing. Their best recommendation, call the dealer that you purchased them from, which, oh by the way was not helpful in the least bit. If you are reading this and have yet to purchase these, I highly recommend you think twice, no think 2 to the 10th exponent. If your wife is urging you to purchase, simply refuse. This is a divorce worthy stance, a line drawn in the sand that you cannot, will not cross. Words cannot do justice to the horrendous experience I have had with the products and company. Avoid at all cost.