If you plan to purchase an auto (no trade, no finance) watch out for the old, the sales representative figured your taxes incorrectly. SCAM!! I had a plan to purchase a vehicle in motor city but before I went to close on an agreed upon deal, I thought I would check Bob Pinkess Mazda on Woodman. I was paying cash with no trade. Looked at a few Mazda 3's and drove one, a 2018, and decided I liked it so I made an offer. Can you get me 19k out the door? Answer came back 24 something and then revised down to 21.2k. I left with out making a counter. Later, at noon, I called the rep and told him if they can do 20k out the door I would write the check. He said let me check. He gives the proposal to a sales nerd (little Jerry?) who sits behind a counter and does this kind of thing all day long. Ten minutes later the representative calls back and says we have a deal. I repeat $20,000 out the door? He confirms $20,000 out the door for the auto I selected. Fantastic, start the paperwork, prep the car, let me know when it's ready. Yes sir!! We wait a few hours, I transfer money to my checking account and at 3 pm my wife and I go down to pick up the car and they say congratulations, and the offer sheet reads $20,000 with the word "Congratulations!" written next to the amount. I call my insurance, add the car to the policy. They fax the insurance card. We go look at it all prepped and shiny and then the receptionist with the Christmas (holiday?) lights wrapped around her neck drops a piece of paper on the desk. Salesman gets up walks away. Comes back and say, "your taxes were figured incorrectly you will need to pay $848 more." I said why were they figured incorrectly? He said, it's where you live. I said, I live in Colorado Springs at the address on my license that you copied this morning for our test drive after I told you that all of the information on it was correct. I ask to speak with a manager. I'm slow rolled for about an hour when a sales nerd, we'll call him little Jerry, appears and gets indignant about me not wanting to pay my taxes. I told him we had a deal. He told me we didn't have a deal and that I have to pay my taxes. I said I gave you an out the door offer and you took it. Well I didn't know your address. It's on the copy of my license you're holding in your hand little Jerry. He wasn't little Jerry until he bravely threw the salesman under the bus as the man who computed the offer incorrectly. Sales reps don't compute offers. Sales nerds do and they do it all day. Why would they believe that I lived in unincorporated C-Springs? They're either criminal or incompetent. Either way steer clear of this pack of clowns. They were convinced that we were just going to suck it up and pay almost a $1000 more than agreed upon. We did in fact have a deal but little Jerry ran back behind his windowed enclosure that sits high above everyone else to work on his math skills. Pathetic. I've never seen a more unprofessional pack of goofballs. How many of you would just write the check? Don't do it! It's only a car. I wasted the entire day but they shall not ever have my business!