My husband and I were going to order a 7x14 custom cargo trailer. I spoke with Chloe to try to finish up my order. She was so rude through the whole thing I was in shock. In the end I told her I would need to know how much it weighed to make sure I can tow it with my van. She said she didn't know, would not be able to find out. No one ever asked before. that queAA quis User's recommendation: Stay away.